Short answer
Yes, the public docs are built around normal configuration concepts such as model choice and standard request parameters. The exact supported behavior depends on the model and integration you are using, so the docs remain the canonical source.
Best next step
- Use the matching reference page Open the linked docs or trust page below instead of guessing the next step from memory.
- Keep the order number if payment or delivery is involved That is the fastest way for support to trace what happened without asking you to repeat the whole story.
- Escalate early if the answer does not match your live case If your real order, setup, or delivery state looks different, switch to support quickly instead of waiting for the issue to compound.
Useful links