Short answer
That depends on whether you want a single family for one consistent experience or a broader pack for side-by-side comparison. Multi-model access makes more sense when your workspace is intentionally designed to compare models in one interface.
Best next step
- Use the matching reference page Open the linked docs or trust page below instead of guessing the next step from memory.
- Keep the order number if payment or delivery is involved That is the fastest way for support to trace what happened without asking you to repeat the whole story.
- Escalate early if the answer does not match your live case If your real order, setup, or delivery state looks different, switch to support quickly instead of waiting for the issue to compound.
Useful links